Berlin Berlin Berlin Berlin
Berlin Berlin Berlin Berlin

S-Bahn Berlin

Automated passenger information in urban network operations

S-Bahn Berlin GmbH operates one of the largest S-Bahn systems in Germany – with 340 kilometers of track, 168 stations, and over a million passengers daily. To ensure reliable, up-to-date passenger information, we have developed a highly automated passenger information system (RIS) for the company.

The system continuously processes timetable data, predicts deviations, and controls displays and announcements in both regular and disrupted operations – dynamically, redundantly, and tailored to complex operational environments.

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Our Approach

Comprehensive. Automated. Flexible.
The RIS of S-Bahn Berlin is designed for large-scale network operations. 21 regional control areas, each with a main station as a control center, ensure precise information distribution across the entire line network.

System components overview

  • Centralized Data Processing with Redundancy
    Two hot-standby servers ensure continuous operation and guarantee system availability
  • Automated Display and Announcement Control
    Around 500 displays and e-Kiosks, loudspeaker announcements automatically or manually via local communication points
  • Forecast-Based Real-Time Information
    Continuous processing of scheduled/actual data for dynamic display in case of deviations
  • Flexible operation through decentralized control
    Main line stations with local intercoms for maximum operational independence

Reliable communication

The information system is tailored to the complex requirements of urban rail traffic – whether in regular operation or during short-term operational changes. Three-stage display modes, real-time forecasts, and manual intervention options ensure clarity on the platform at all times.

Success record

  • 340 km of track network with digital passenger information
  • 168 stations fully integrated into the RIS
  • Around 500 display and public address units in operation
  • Daily import and reconciliation of timetable data
  • Redundant server structure for high reliability
  • Central and local control units for flexible operations management

We advise you on complex systems

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